Privacy Policy for GymLink

2.1 From Gym Owners

We collect the following information to facilitate the partnership and deliver our services:

• Business details, including business name, address, and contact information.
• Financial details such as bank account information for payment processing.
• Facility information (e.g., operating hours, amenities, and rules).

2.2 From Members

We collect personal information to provide access to gym facilities and manage memberships, including:

• Full name, date of birth, and contact details (e.g., email, phone).
• Payment details and subscription history.
• Visit history and usage of participating gym facilities.

2.3 Automatically Collected Information

When using our website or mobile app, we may automatically collect:

• Device and browser information.
• IP address and geolocation data.
• Usage and analytics data for improving our services.

2.4 Tracking Technologies and Cookies

We use various tracking technologies to enhance your experience on our platform, including:

• Cookies and similar technologies to remember your preferences and settings.
• Meta Pixel to track website conversions and optimize our advertising efforts on Facebook and Instagram.
• Web beacons, tags, and scripts to collect and track information about how you use our website.

These technologies help us understand how users interact with our website, improve our services, and deliver personalized content and advertisements.

3.1 Service Delivery

• Facilitate Member access to participating gyms.
• Manage Gym Owner partnerships and process payments.
• Verify Member subscriptions and ensure compliance with gym access policies.

3.2 Communication

• Notify Gym Owners of updates, reports, and changes to terms.
• Provide Members with account updates, usage information, and customer support.

3.3 Compliance and Legal Requirements

• Meet obligations under New Zealand law.
• Respond to lawful requests from regulatory or law enforcement authorities.

3.4 Marketing and Improvement

• Use aggregated and anonymised data to enhance our services.
• Promote GymLink services to potential Members and Gym Owners.
• Use Meta Pixel and similar technologies to deliver targeted advertisements on platforms like Facebook and Instagram based on your interactions with our website.
• Implement Automatic Advanced Matching to improve the effectiveness of our advertising by matching your activity on our website with your Facebook profile using hashed identifiers (such as email address or phone number).

4.1 With Gym Owners

• GymLink shares limited Member information with Gym Owners for the purposes of verifying access and ensuring adherence to gym policies.
• This may include Member names, visit history, and subscription status.

4.2 With Third Parties

• GymLink may share information with service providers such as payment processors, IT support, and analytics services.
• These third parties are contractually bound to protect the confidentiality and security of the information shared.

4.3 With Advertising Partners

• We share certain information with advertising partners, such as Meta (Facebook), to help us deliver more relevant advertisements and measure the effectiveness of our marketing campaigns.
• This may include information collected through cookies and tracking technologies like Meta Pixel.
• Through Automatic Advanced Matching, certain information you provide on our website (such as email addresses and phone numbers) may be hashed and shared with Meta to improve ad targeting and measurement.
• All data shared with advertising partners is encrypted and handled in accordance with applicable privacy laws.

7.1 Access and Correction

• You may request access to the personal information we hold about you.
• You may request corrections to inaccurate or incomplete information.

7.2 Withdrawal of Consent

• Members may withdraw consent for GymLink to collect, use, or share their personal information.
• Withdrawal of consent may affect the ability to provide services.

7.3 Complaints

• Complaints about how your personal information has been handled can be directed to GymLink.
• If unresolved, you may escalate your complaint to the Office of the Privacy Commissioner in New Zealand.

7.4 Advertising Preferences

• You can manage your cookie preferences through your browser settings.
• To opt out of personalized advertising by Meta (Facebook), you can adjust your ad preferences in your Facebook account settings or use the Facebook ad preferences tool.
• You can also use industry tools like the Digital Advertising Alliance's opt-out page (www.aboutads.info/choices) or the European Interactive Digital Advertising Alliance (www.youronlinechoices.eu).
• Please note that opting out of personalized advertising does not mean you will no longer see advertisements, but they may be less relevant to your interests.